AiCE Global FAQs

AiCE Global is the Artificial Intelligence Centre of Excellence, founded by The TCM Group to help organisations design, develop and embed AI systems that are ethical, inclusive and purpose-driven. What sets us apart is our human-first approach – we combine deep expertise in culture, leadership and ethics with practical AI integration, ensuring your technology works in harmony with your people and your values.

Absolutely. AiCE meets you where you are. Whether you’re curious about how AI could support your HR strategy or already piloting AI tools, we help you move forward with clarity and confidence. Our support includes strategy development, training, and ethical troubleshooting – all tailored to your culture, needs and readiness.

Our AI4HR initiative is designed to help HR teams use AI to enhance recruitment, performance, wellbeing, learning, and strategic planning. We provide practical training, toolkits, and trusted advice to help HR become a true strategic partner – using AI to improve decisions, reduce bias, and elevate employee experience.

An AI Centre of Excellence (AI CoE) is a strategic, cross-functional group that helps your organisation design, govern and scale AI responsibly. At AiCE, we help you build an internal CoE that connects your AI initiatives to your culture, values and business goals – ensuring AI is managed with integrity, not just efficiency.

We work across sectors – including public, private, higher education, healthcare, and professional services. From large multinationals to local councils, we support any organisation that is committed to using AI responsibly and wants to align innovation with values, ethics, and long-term impact.

We embed fairness, transparency and accountability into every stage of the AI lifecycle – from design and data to decision-making and deployment. We use diagnostic tools, bias audits, stakeholder engagement and ethical governance frameworks to ensure your AI systems are both high-performing and human-centred.

Yes. Our AI Troubleshooting service is designed for exactly that. Whether it’s a bias concern, a governance gap, or reputational risk, we help you resolve problems quickly, transparently and with care. We combine mediation, ethical oversight and practical guidance to restore trust and prevent future escalation.

Yes. We stay ahead of emerging global AI standards and regulatory frameworks, including the EU AI Act, UK guidance, and sector-specific policies. We help you align your systems with current and future compliance requirements – without compromising innovation or trust.

Our process starts with listening. We typically begin with a discovery session or AI CoE Lab to understand your context, goals and concerns. From there, we co-design a tailored programme-whether it’s strategy development, training, troubleshooting or long-term partnership. No jargon. No one-size-fits-all. Just people-first progress.

Not at all. We work with organisations of all sizes. Whether you’re a growing SME exploring your first AI use case or a large enterprise managing multiple systems, our approach is flexible, accessible and always tailored to your capacity, values and needs.

Great question – and no, not if we have anything to do with it! At AiCE, we believe AI should augment human potential, not replace it. Our mission is to design systems that empower people, not outpace them. And yes, we’re also working on making AI smart enough to finally recognise all the traffic lights in those CAPTCHAs…